Shipping and Delivery
All digital item (STL Files) will be downloadable immediately after you complete checkout for you purchase. You will also receive an email with a download link for future use.
We ship domestic physical items with shipping our partners USPS and UPS. You may pick whichever service you prefer at checkout. Most items are small and light enough to ship thru USPS for the cheapest rates.
We do our best to process and ship out all orders within 2 business days. It may take longer if it is a large 3D printing order or most hand-painted items. These are all made to order so deliver time will vary based on the size of the purchase.
You will be notified by email with all of your shipping notifications from us all the way to your door.
All international orders are shipped with our partners DHL, UPS, or USPS. You may choose whichever you prefer at checkout.
Orders shipping outside the USA may be delayed for customs clearance. All non-US buyers are responsible for all applicable import fees, duties, etc, which must be paid by the customer upon receipt to the delivering carrier. These fees are not included in the cost of your order from Charming Terrain and we have no control over the amounts of such charges.